User Agreement

Operator: Individual Entrepreneur (Sole Proprietor) Dmitrii Tunguskov, registered in the Republic of Armenia. Registration number: 286.1578794. Legal address: Armenia, Yerevan, Arabkir district, Zaryan Street 22A SH PH / D:0051. Email: info@rabbitmatch.pro. Effective date: 01.01.2026. Last updated: 28.05.2026. 1. General Provisions 1.1. This User Agreement (the "Agreement") governs the relationship between Individual Entrepreneur Dmitrii Tunguskov (the "Operator") and a natural person (the "User") regarding the use of the RabbitMatch application (the "Application"), available as a mobile application, web version, and Telegram Mini App. 1.2. Use of the Application means full and unconditional acceptance of all terms of the Agreement. If the User does not agree with the terms, the User must stop using the Application. 1.3. Amendment procedure. The Operator may unilaterally amend the terms of the Agreement. In case of material changes (changes to payment terms, the scope of processed data, or functional limitations), the Operator shall notify the User at least 14 calendar days in advance by sending a notification in the Application and/or to the specified email address. Non-material changes (technical or editorial corrections, error fixes) shall take effect immediately. Continued use of the Application after the notice period means the User accepts the amended terms. If the User does not agree with the changes, the User may delete the account before the changes take effect. 1.4. The Agreement is valid for an indefinite period. 1.5. This Agreement is drafted in accordance with the laws of Georgia, Armenia, and other countries of presence, and applies to all Users regardless of their location. Additional requirements for Users from certain jurisdictions may apply and are described in Appendix A to this Agreement. 2. Definitions 2.1. User means a natural person who has reached the age of 18 and uses the Application. 2.2. Application means "RabbitMatch", providing functionality for creating and joining matches, tournaments, and tracking ratings. 2.3. Account means the User's personal account in the Application created on the basis of Telegram profile data. 2.4. Content means any information uploaded, published, or distributed by the User in the Application, including match results, comments, and profile data. 2.5. Service means the set of technical means, software, and services provided by the Operator through the Application. 2.6. Match/Tournament means a competition between Users organized within the Application. 2.7. Authentication Method means a method of logging into the Application, including but not limited to authorization via Telegram or using an email address and password. 3. Registration and Access Conditions 3.1. Access to the Application is provided using Telegram and/or other authentication methods supported by the Application, including email and password. The User is fully responsible for the security of the chosen authentication method. 3.2. The User warrants that: • the User is 18 years old; • the User uses authentic personal data; • the User has the right to enter into this Agreement; • the User uses the chosen authentication method on lawful grounds and has the right to use the corresponding credentials; • the User's use of the Application does not violate applicable law. 3.3. The User is fully responsible for all actions performed using the User's Account. 3.4. The Operator has the right to deny access to the Application at its discretion, including for security and compliance purposes. 3.5. By completing registration, the User confirms that the User has read the Privacy Policy, Cookie Policy, Subscription Terms (if applicable), and Booking Rules (if applicable), and accepts them in full. 4. License to Use 4.1. The Operator grants the User a limited, non-exclusive, non-transferable license to use the Application for personal purposes in accordance with the terms of the Agreement. 4.2. The User has no right to: • copy, modify, adapt, or translate the Application; • use the Application for commercial purposes without the Operator's consent; • distribute, sell, or rent the Application or any part of it; • remove or alter copyrights and notices of rights restrictions; • use the Application to create a competing service; • use automated tools (bots, scrapers) to access the Application. 4.3. Breach of the license results in immediate termination of access to the Application with blocking of the Account without any compensation, unless otherwise provided by applicable law. 5. User Rights and Obligations 5.1. The User has the right to: • use the Application in accordance with its functionality; • create matches and tournaments; • participate in matches and tournaments organized by other Users; • view public information about results and ratings; • request deletion of the Account in accordance with the Privacy Policy; • contact the Operator with questions or complaints. 5.2. The User must: • use the Application in accordance with the Agreement and applicable law; • not upload Content that infringes third-party intellectual property rights; contains insults, threats, discrimination on the basis of sex, race, nationality, language, origin, religion, beliefs, or political views; promotes violence or extremism; contains pornographic material; contains personal data of third parties without their consent; contains viruses, malware, spyware; contains spam, advertising, or mass mailing; • not engage in fraud, deception, or misrepresentation of other Users; manipulation of match and tournament results; artificial rating boosting; attacks on the Application's servers or infrastructure (DDoS, hacking); collection and sale of User data; creation of multiple Accounts to circumvent restrictions; • update personal data if it changes; • respect the copyright and intellectual property rights of the Operator and third parties. 5.3. The User is fully responsible for any Content uploaded, published, or distributed in the Application. 6. Operator Rights and Obligations 6.1. The Operator has the right to: • independently determine the functionality and capabilities of the Application; • make changes, improvements, or restrictions to the Application's functionality without notifying the User; • suspend or terminate the Service without notice; • block the User's Account in case of breach of the Agreement; • delete or edit Content that violates the Agreement; • use anonymized data about Application usage to improve the Service; • establish technical and organizational restrictions (operation limits, speed limits); • introduce, change, or discontinue the use of available authentication methods without prior notice to Users; • delete the User's personal data in whole or in part after the retention period established by the Privacy Policy expires. 6.2. The Operator must: • provide the Service under the terms defined by the Agreement; • process personal data in accordance with the Privacy Policy; • make reasonable efforts to ensure the security and functionality of the Application; • provide contact information for communication with Users. 6.3. The Operator is not responsible for: • interruptions in the Application, loss of access, or failures; • any losses incurred by the User as a result of using the Application; • actions, omissions, or materials of other Users; • the accuracy, reliability, or completeness of information in the Application; • loss or damage of data on the server; • mismatch between the Application and the User's purposes; • incompatibility of the Application with the User's device or software; • physical injuries, health damage, or property damage received as a result of participation in real-life matches or meetings between Users. 7. No Warranties 7.1. The Application is provided on an "AS IS" basis without any express or implied warranties. 7.2. The Operator does not guarantee: • uninterrupted operation of the Application or absence of errors; • that the Application will meet the User's requirements or expectations; • compatibility of the Application with any device, operating system, or browser; • that match results and ratings are always accurate and objective; • that data will be saved or restored in case of failure; • any result from the use of the Application; • that the Application will be fixed, improved, or further developed. 7.3. The User uses the Application at the User's own risk and responsibility. 8. Limitation of Liability 8.1. To the maximum extent permitted by applicable law, the Operator shall not be liable to the User for: • direct, indirect, incidental, special, or punitive damages; • loss of income, profit, data, goodwill, or business opportunities; • any losses incurred by the User or third parties; • inability to use the Application; • content transmitted through or received via the Application; • unauthorized access to the User's Account resulting from compromise of the authentication method chosen by the User; • access to the Account by unauthorized persons. 8.2. The Operator's maximum liability to the User in any case shall not exceed the amount actually paid by the User for the Application services during the 12 months preceding the claim (or zero if the services are free). 8.3. Some jurisdictions do not allow exclusion or limitation of liability, so the above limitations may not apply to you. 9. Match Results and Ratings 9.1. The User is solely responsible for entering and ensuring the accuracy of match results. 9.2. The Operator is not responsible for: • incorrect entry of results; • disputes between Users regarding results; • incorrect rating calculations; • manipulation of results by other Users. 9.3. Users shall resolve disputes regarding match results independently. The Operator may assist in resolving a dispute, but is not obliged to do so. 9.4. The Operator has the right to invalidate match results or adjust ratings if manipulation, fraud, or breach of the Agreement is detected. 10. Termination of Access 10.1. The User may delete the Account at any time by sending a request to the Operator's email: info@rabbitmatch.pro. 10.2. The Operator may suspend or close the User's Account without prior notice in the event of: • breach of the Agreement by the User; • suspicion of fraud or manipulation; • use of the Account for illegal purposes; • inactivity of the Account for 30 days; • compromise or reasonable suspicion of compromise of the User's credentials; • any other grounds related to security, legal compliance, or the terms of the Agreement. 10.3. Upon deletion or closure of the Account: • all User data are deleted or anonymized in accordance with the Privacy Policy; • access to the Account is closed immediately; • the User loses all rights associated with the Account; • any refunds, if applicable, are processed in accordance with applicable law. 10.4. Termination of access does not give rise to any compensation or liability of the Operator to the User. 11. Intellectual Property 11.1. The Application, including its design, functionality, algorithms, databases, logos, texts, and other content, is the exclusive property of the Operator and is protected by copyright and intellectual property laws. 11.2. The User acquires no rights to the Application or its content other than the rights expressly granted by the Agreement. 11.3. The User retains all rights to Content created or uploaded by the User in the Application and grants the Operator a non-exclusive license to use such Content for the operation of the Application. 11.4. The Operator has the right to use anonymized and aggregated data about Application usage for analytics and Service improvement without the User's consent. 12. Third Parties and External Links 12.1. The Application may contain links to third-party websites and services. The Operator is not responsible for the content, privacy policy, accuracy, or practices of third parties. 12.2. The use of third-party services (for example, Telegram and payment systems) is governed by their own terms of use and privacy policies. 12.3. The Operator does not endorse or guarantee the quality of third-party services. 13. Fees and Payments 13.1. If the Application provides payment functions or subscriptions: • the User is fully responsible for making timely and correct payments; • the Operator does not guarantee refunds except in cases provided by applicable law; • the User is solely responsible for taxation of any transactions; • all payments are processed through third-party services (payment systems), and the Operator is not responsible for failures or errors of payment systems. 14. Privacy 14.1. The User's personal data are processed in accordance with a separate Privacy Policy. 14.2. The User may at any time request information about personal data or request its deletion by sending a request to the Operator's email. 15. Governing Law and Dispute Resolution 15.1. This Agreement is governed by the laws of Georgia, Armenia, and other countries of presence. 15.2. Any disputes arising out of or in connection with the Agreement shall be resolved: • by negotiations between the User and the Operator within 30 days; • if negotiations do not resolve the matter, the dispute may be submitted to the competent courts of Georgia, Armenia, and other countries of presence, or to international arbitration. 15.3. The User agrees to the jurisdiction of the courts of Georgia, Armenia, and other countries of presence. 15.4. If any provision of the Agreement is found invalid or unenforceable, the remaining provisions remain in full force and effect. 16. Disclaimer 16.1. The Operator's failure to take action with respect to any breach of the Agreement does not mean a waiver of its rights. 16.2. If the Operator does not insist on performance of any term of the Agreement, this does not mean waiver of that term. 16.3. The Agreement and the Privacy Policy constitute the entire agreement between the User and the Operator and supersede all prior understandings. 17. Contact Information 17.1. The User may contact the Operator at the following email address: info@rabbitmatch.pro. 17.2. All notices, requests, and complaints must be sent to the specified email address. 17.3. The Operator will make reasonable efforts to respond to requests within 30 days. 18. Final Provisions 18.1. The Agreement is effective from the moment of first use of the Application and remains in force while the User continues to use the Application. 18.2. If the User does not agree with changes to the Agreement, the User must stop using the Application. 18.3. The specific authentication methods available to Users may change depending on technical, legal, or regional conditions and are determined by the Operator. 18.4. This Agreement is drafted in Russian. In the event of discrepancies with other versions, the Russian version shall prevail. 19. Prohibition of Unauthorized Advertising and Commercial Messages 19.1. Complete prohibition of unauthorized advertising. Users are strictly prohibited from posting, distributing, or otherwise communicating to other Users of the Application any advertising, marketing, or commercial materials without the Operator's prior written consent, including but not limited to: • advertising goods, services, events, or organizations; • affiliate links and third-party referral programs; • announcements of paid events not organized through the Application; • advertising competing sports platforms and applications; • promotions, discounts, and promo codes from third parties; • messages about the sale of equipment, gear, or other goods within the Application's functionality without coordination with the Operator; • any links, banners, or other advertising materials in profiles, match descriptions, chats, or any other sections of the Application. 19.2. Sanctions for breach. In case of breach of clause 19.1, the Operator has the right to: • immediately and without prior notice block the User's Account; • delete the relevant Content; • suspend or terminate the Service for that User; • terminate the Agreement unilaterally; • claim damages incurred by the Operator as a result of the breach. 19.3. Official advertising. Requests for advertising placement or partnership shall be sent to: info@rabbitmatch.pro. The Operator reviews requests at its own discretion and is not obliged to approve them. 19.4. This prohibition also applies to court owners, coaches, and other professional participants using the Application for work, unless otherwise provided by a separate agreement with the Operator. 20. Blocking and Restriction of Access 20.1. The Operator may unilaterally and without prior notice immediately block, suspend, or restrict the User's access to the Application (in whole or in part), including canceling active subscriptions and bookings without compensation, in the following cases: • breach of any provision of this Agreement; • breach of the Booking Rules, Subscription Terms, Privacy Policy, or other applicable policies; • posting unauthorized advertising under clause 19; • manipulation of game results, ratings, or the booking system; • creation of multiple Accounts; • use of the Account for fraudulent purposes; • submission of knowingly false data; • receipt of substantiated complaints from other Users or courts; • prolonged inactivity of 180 days; • any other grounds related to Application security or compliance with applicable law. 20.2. Appeal procedure. A User whose Account has been blocked may submit an appeal to info@rabbitmatch.pro within 30 days from the date of blocking. The Operator shall consider the appeal within 14 business days and inform the User of the decision. The Operator's decision is final. 20.3. Blocking of the Account does not automatically entitle the User to any refund, except where expressly provided by the Refund Policy or applicable law. 21. Appendix A: Additional Requirements for Certain Jurisdictions 21.1. Russian Federation. Processing of personal data of Russian citizens shall be carried out in accordance with Federal Law No. 152-FZ "On Personal Data". The Operator notifies that the initial processing of data of Russian citizens is carried out on servers located in accordance with localization requirements. 21.2. Kazakhstan. Processing of personal data of Kazakhstan citizens shall be carried out in accordance with the Law of the Republic of Kazakhstan "On Personal Data and Their Protection" dated 21.05.2013 No. 94-V. 21.3. Belarus. Processing of personal data of Belarusian citizens shall be carried out in accordance with the Law of the Republic of Belarus dated 07.05.2021 No. 99-Z "On Personal Data Protection". 21.4. Uzbekistan. Processing of personal data of Uzbekistan citizens shall be carried out in accordance with the Law of the Republic of Uzbekistan "On Personal Data" dated 02.07.2019 No. ZRU-547. 21.5. Asian countries (China, South Korea, Japan, and others). The Application is not intended for minors and does not collect data about children. Users from these countries use the Application at their own risk.